CruxCut processes and safeguards personal information lawfully and securely in accordance with the Personal Information Protection Act and applicable laws and regulations to protect the rights and freedoms of data subjects. In accordance with Article 30 of the Personal Information Protection Act, this policy explains the procedures and standards for processing and protecting personal information and sets out how related complaints are handled promptly and effectively.
CruxCut processes personal information for the following purposes. Personal information being processed will not be used for any purpose other than those described below, and if the purpose changes, necessary measures such as obtaining separate consent will be taken in accordance with Article 18 of the Personal Information Protection Act.
We process personal information to confirm membership intent, perform user identification and authentication, maintain and manage membership status, prevent misuse of services, send notices and announcements, and handle complaints.
AI climbing movement analysis
We analyze climbing videos and images uploaded by users to provide movement feedback, route records, and analysis results. Cloud storage and synchronization are provided to users who purchase a subscription plan, and analysis data for general users is processed only on-device and is not collected on our servers.
CruxCut uses on-device machine learning models to provide climber tracking and video analysis features.
All AI processing is performed locally on the user's device. CruxCut does not send user videos, photos, notes, or other personal content to any third-party AI service for processing.
CruxCut collects and uses the following personal information.
CruxCut processes and retains personal information within the retention and use period prescribed by law or agreed to by the data subject at the time the information is collected.
CruxCut destroys personal information without delay when it becomes unnecessary due to the expiration of the retention period or the achievement of the processing purpose.
If personal information must continue to be retained under other laws even after the agreed retention period has expired or the processing purpose has been achieved, the information is moved to a separate database or stored in a separate location.
CruxCut selects personal information for destruction when a destruction reason occurs and destroys it after approval from the privacy officer.
Electronic files containing personal information are destroyed so they cannot be restored.
CruxCut transfers personal information collected from service users overseas as described below. In accordance with Article 28-8(2) of the Personal Information Protection Act, the following information is provided regarding cross-border transfers.
If you refuse cross-border transfer, service use will not be possible. If you do not wish to allow cross-border transfer, you may delete your information through the in-app account deletion flow.
CruxCut implements the following measures to protect personal information.
Uploaded climbing videos and images, movement analysis results, route/session records, and label data can be viewed in the app. If you log out or delete your account, data generated by the app will no longer be collected.
If you have any questions, complaints, or requests for relief related to privacy while using CruxCut, you may contact the privacy officer.
The website records bounded campaign or referring-site categories and App Store, Google Play, and Discord link click counts in Cloudflare Workers Analytics Engine. These analytics do not store full URLs, search terms, IP addresses, user agents, or personal identifiers. Attribution is kept in the current tab’s sessionStorage for up to 30 minutes, and these statistics use no tracking cookies or visitor IDs. Collection stops when Global Privacy Control or Do Not Track is enabled. These are event counts, not verified installs or Discord joins.
To compare homepage designs, visitors are split into two groups and only the group letter (a or b) is stored in the browser’s localStorage. This value does not identify anyone and is removed when you clear site storage.
To understand and improve how the website is used, we use the tools below. Neither tool is loaded when Global Privacy Control or Do Not Track is enabled.
International transfer: this information is sent to each provider’s servers in the United States when you visit the website and is kept until the improvement purpose is met or for the period set by each provider’s retention policy. You can opt out by clearing cookies and site storage or by enabling Global Privacy Control. Contact: support@cruxcut.com